A quality management system requirements:
Quality policy: market-oriented, continuous improvement of management to quality products and services to meet the needs of different users is our unremitting pursuit.
Quality goal: Product manufactured 100% pass rate, the product first inspection pass rate ≥ 98%; satisfaction 98%; qualified to ensure 100 percent compliance rate.
manufacturing standards and quality assurance:
Our products are in strict accordance with national standards organizations of production, the special requirements of customers according to customer requirements.
1, pre-sale: the customer calls, letters, visitors warm hospitality and thoughtful services, to customers for technical answers to assist in resolving the issue seriously; when customers request, and technical personnel can be dispatched to the scene to assist the investigation works laying cable environment, Cable selection and installation.
2, on sale in: In production, I can plant the invitation of the technical staff to plant the detailed product information, including various types of data products and product structure and working principle. As for the inspection of products is completed in the factory. In strict accordance with the contract requirements to ensure that, by nature, by volume, on-time delivery. Factory can provide the basis of the test for confirmation by a customer.
3, after-sale: In order to further improve customers products with after-sale repair and maintenance work and other services, I plant in this solemn commitment to their customers:
① Products provide the performance are in line with national standards and the relevant provisions of the standard high-class product.
② Product delivery, the customer acceptance process, as a result of a time when the contract does not require, the factory received the notice of customers within eight hours to respond to deal with.
③ Our products are provided with a twelve-month free warranty, the time passed from the date of acceptance calculation. Upon request, also free to give technical guidance and assistance. With the purpose of our after-sales service: "Customer is limited, unlimited service!" For each user to power, sent a letter to seek advice, suggestions, and after the use of cable quality. If the received customer complaints, must be answered within 24 hours and to ensure customer satisfaction.
④ In the correct installation, use conditions, the equipment put into operation after the types of quality issues such as product quality is really the reason factory, factory and in the end will be responsible for the replacement and repair free of charge.
⑤ Guarantee period, the factory is still good customer service to ensure that the work of providing technical services to be factory. Factory will be notified within 24 hours after arriving at the scene, and to provide free services; in need of replacement products, factory production will be timely and provide the most preferential prices to customers.
⑥If you have any needs, please contact the following contact address and telephone number.
Name (Seal): Eagle Logistics Co., Ltd Address: ROOM 2401,GaoBaoXin era building,NO.1666 SICHUAN ROAD,SHANGHAI,200080,CHINA
Tel：86-21-63092893 Fax：86-21-63095753
